DebBee's Garden

Kristin Payer Edited 2 months ago

Very disappointing experience. I received an arrangement that contained flowers that were already dying upon delivery, and within hours more flowers had wilted. While substitutions were communicated to the customer who placed the order, the final arrangement looked very different from what was advertised online. What was most frustrating was the owner's response. He stated that he could not guarantee the flowers would last longer than 24 hours and refused to provide a replacement, redelivery, or refund despite the poor condition of the arrangement. In my opinion, charging customers for flowers that are already failing and then refusing to make it right is unacceptable. I would recommend looking elsewhere for floral arrangements. Knowingly selling bad quality flowers and stealing your money is bad business practice.

Amy Geist 5 months ago

They delivered my mom the most beautiful arrangement for Mother's Day. It totally made her day and made her cry, happy tears. Your team did an amazing job fulfilling my request and going above and beyond. Thank you for doing everything you do for others. Please see photos of the arrangement attached. Fantastic job!

Tuong-Vi Tran 5 months ago

In all my years of ordering flowers—both online and from local businesses from different states, for pickup and delivery - we have never been this disappointed. This is what we received for a $160 pickup order. I understand that it’s Mother’s Day and some mark-ups are expected but $160 for a dozen roses and 4–5 lilies feels excessive. What’s most disappointing is that I canceled an online order that offered more flowers for a lower price with delivery, simply because the person on the phone sounded nice and we really wanted to support a neighborhood small business. As we order flowers very often, we have certain expectations for a product of this price point. Unfortunately, the final product did not half reflect the value we were expecting.

Jess Cisneros 5 months ago

Was gifted some flowers from my birthday & this arrangement is beyond gorgeous. So colorful & fresh. I love the mix of the different flowers & colors. Definitely brightened up my birthday.

Zuleika Casorla Morales 7 months ago

I had a wonderful experience with this flower shop while ordering memorial flowers. I provided the manager with an inspiration picture of what I had in mind, and they truly exceeded my expectations. The arrangement the designer created was even more beautiful than the photo I shared. The flowers were fresh, thoughtfully arranged, and absolutely perfect for honoring my loved one. I am grateful for their attention to detail, care, and compassion during such a difficult time. I’m incredibly grateful for the beautiful work they did and would highly recommend this shop to anyone looking for meaningful, high-quality floral arrangements. Bellow is the inspiration image,unfortunately I did not take a picture of the one I received.